At least three (3) years of experience, within the last seven (7) years, managing the installation, configuration, and implementation of accounting and/or enterprise resource planning COTS software for an entity with 1,000+ users

At least three (3) years of experience, within the last seven (7) years, using IT project management practices and principles on system implementation projects, using project management standards (e.g. PMBOK ™) and use of project management tools (e.g. MS-Project) and techniques to ensure projects are completed on time, within budget, and meet customer and business needs.  Note: The Client project management methodology is based on PMBOK ™.

At least three (3) years of experience, within the last seven (7) years, of vendor management, risk management, and project governance experience including support of vendor contract and change control negotiations

At least three (3) years of experience, within the last seven (7) years, in developing and executing communication and transition management plans

Understanding of the relevance or purpose served by individual requirements in relation to larger business and/or project goals

Excellent oral and written communication skills

Knowledge of internal consulting concepts and practices

Excellent customer relationship management and effective management and leadership skills

Ability to:

	Plan, coordinate, direct and manage the development and implementation of a COTS solution for a large and complex accounting solution including budgets, work plans, process flow diagrams, use cases and timelines
	Work collaboratively with a variety of consultants, project staff, senior managers and representatives of other business areas to successfully develop and implement the system
	Coordinate, facilitate and direct the work of a variety of work groups
	Define team roles and responsibilities
	Identify business and customer needs, issues and opportunities, define project requirements; analyze problems and alternatives, develop sound conclusions and recommendations
	Set priorities and allocate resources to meet project needs in a timely, effective manner
	Identify and communicate project risks and ways to mitigate these risks
	Communicate information, proposals and recommendations clearly and logically, written and verbally, to both technical and non-technical audiences
	Exercise sound, expert independent judgment within general policy guidelines
	Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations
	Establish and maintain effective working relationships with all levels of management, consultants, employees, vendors and others encountered in the course of work
	Provide mentoring to the project business lead and other members of the project
	Facilitate conflict resolution

Manage project scope, objectives, schedule, approach, risks, issues, change control, milestones/deliverables, tracking success criteria and budget throughout the project lifecycle

Plan and evaluate work activities to meet established overall project goals and objectives; analyze alternative methods or processes to meet project and service delivery goals

May participate in the Request for Proposal development and selection process to obtain COTS software and integration/implementation vendor(s)

Report progress and escalate issues identified by the project teams and documents and communicates response and resolution

Recommend and manage program budgets, features and metrics; develop and implement or recommend associated project policies and operating and administrative procedures

Work with staff and vendors to ensure a high performance, customer service-oriented work environment that supports achieving the project’s mission, goals and objectives; regularly monitors performance and provides coaching for performance improvement and development

Track and evaluate the effectiveness of project activities; make and/or recommend project modifications

Conduct management reviews of progress and conformance with time lines, budgets and The Client requirements

Monitor vendor activities for compliance with contract requirements and payment terms, identify discrepancies and provide recommendation

Identify and recommend solutions to project resource needs and requirements

Collaborate with PMO Communications and Outreach and The Client Corporate Communications Office and vendor(s) to coordinate and facilitate communication with all areas affected by the project including business areas and other projects/programs within The Client

Ensure project deliverables align with the project’s objectives and success criteria

Ensure all products that are a result of the project are quality products including participation in quality reviews

Monitor and validate that knowledge transfer to State employees occurs continuously throughout the project

Prepare various reports and presentations for the stakeholder groups

Develop project reports, narratives and statistical program performance reports and recommendations

Plan, facilitate and/or participate in project related meetings with both internal and external stakeholders

Participate and/or facilitate meetings with both internal and external stakeholders