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System Analyst
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Position Reference ZT0101
Position Title System Analyst
Closing Date August 3, 2008

Preamble

The Client is soliciting for a System Analyst to perform Business Process Improvement / Reengineering analysis and planning. The analysis and planning will include the full scope of the the Client's business and all branches therein: Administrative Services, Benefits and Services, Enterprise Initiatives and Technology, General Counsel, Investments, and Plan Design and Communications.

The services period may be up to, but not exceed, thirty-six (36) months, with an estimated 150 work hours per month, per position.

Anticipated start date is October 1, 2008.

Scope of Work Summary

Business Process Improvement / Reengineering analysis and planning includes but is not limited to:

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Facilitation / Cross Functional Coordination

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As-Is / To-Be Business Process Analysis & Modeling

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Problems, Impacts, Solutions and Benefits Identification

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Gap Analysis

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Recommendations Development

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Cost Benefit Analysis Including Return on Investment

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Change Management

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Risk Management

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Best Practice Research

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Implementation Plan Development

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Corrective Action Plan Development

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Business Case Development

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Training and Knowledge Transfer to The Client Staff

Experience

It is desirable for the Contractor to have the following listed experience, knowledge, skills and abilities:

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At least three (3) years experience in Business Process Improvement / Reengineering initiatives for large public and/or private sector organizations.

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Demonstrated experience leading/managing/documenting/participating in Business Process Improvement / Reengineering workshops, focus groups, as-is and to-be validation sessions and process mapping – ensuring active participation and input from business process owners, Subject Matter Experts / Knowledge Workers.

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Experience in or knowledge of Change Management methods and techniques.

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Experience in or knowledge of performing best practice research.

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Experience using Business Process Improvement / Reengineering methodologies, standards and mapping/modeling tools, (Visio is the current The Client standard).

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Experience in cost benefit analysis including calculating return on investment.

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Experience in identifying and documenting gap analysis – including where we are, where we want to be and a roadmap with recommendations and alternatives of how we get there.

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Experience in organizational development as a result of Business Process Improvement / Reengineering implementations.

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Experience writing Business Cases – including justification, costs, approach, recommendations, alternatives, etc.

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Experience training and providing knowledge transfer.

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Ability to interpret process modeling documents.

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Excellent oral and written communication skills – able to communicate team and project goals in a clear, concise and strategic manner.

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Excellent analytical and problem solving skills – able to work on complex problems where analysis of situations requires an in-depth evaluation of various factors.

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Ability to produce and deliver highly professional presentations.

 

 

 

Contact our corporate office today.

 

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